The situation
Customers ask about error codes and operation. Answers depend on the model and its documentation.
All projects
BeautyLiner / Beautylizer · Sales & service
An AI assistant for equipment technical support
Connected an assistant to equipment manuals and FAQs. It clarifies the model and symptoms, finds instructions and offers a service request for complex cases.
What we built
Connected an assistant to equipment manuals and FAQs. It clarifies the model and symptoms, finds instructions and offers a service request for complex cases.
The result
Customers receive a documentation-based answer or a clear route to service. For complex or hazardous issues, the assistant asks them to contact specialists.