The situation
Inquiries arrive through several channels. The team needs one place for the customer, request and conversation.
All projects
ЮПС · CRM
Bitrix24 for a personal bankruptcy company
Implemented Bitrix24 for inquiry handling and connected Open Lines. Managers use customer data and conversation context.
What we built
Implemented Bitrix24 for inquiry handling and connected Open Lines. Managers use customer data and conversation context.
The result
Inquiries and conversations are linked to CRM. AI qualification is described in a separate case within the same process.
Products
Next project
Sales reporting from Bitrix24 data